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This feature is currently available on domestic flights within and between the U.S, including Hawaii, Alaska and select Caribbean markets.
You can choose to pay for up to 3 bags when you check in (starting 24 hours and up to 4 hours before departure) on aa.com or in the app. You'll get an email confirmation with instructions on where to drop bags at the airport.
If you are checking more than 3 bags, you can add more at the airport according to your bag allowances.
The pre-paid bags feature is currently only available on aa.com or in the app.
Yes; indicate you plan to check bags when checking in on aa.com or in the app and our systems will automatically recognize any free bag allowances.
Yes. Example: 4 passengers are on the same PNR and you choose to pre-pay for 4 bags at the rate of $30 each. The online price will be $120 as if each person paid for their first checked bag. This rate is lower than the charge for a single person checking 4 bags.
Yes, when traveling on a military fare. If you’re not traveling on a military fare show your military ID at the check-in counter to receive complimentary bags.
The standard bag refund policy would apply.
Checked and carry-on pet charges must be paid for at the airport.
No; if you pay for your bags online the bag charges are non-refundable.
You can make changes to your flight based on the rules of your ticket and the pre-paid bags will be moved to your new trip in most cases.
If you decide not to travel on your original itinerary, bag charges are non-refundable.
If you purchase or get an upgrade that includes free checked baggage, at a later time, your previously purchased bag fees are non-refundable.
Some international destinations have year round embargoes, while others have embargoes during certain times of the year.
You have up to 24 hours from the time of ticket purchase for a refund if you booked at least 2 days prior to departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund. Reservations booked as part of group block do not qualify for the 24 hour refund.
Refunds will be issued in full amounts, less:
If you bought your American Airlines ticket directly from us, you can request a refund online or contact Reservations. We'll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles). For cash and check purchases, we’ll process your refund within 20 days after receiving a complete refund request.
If you bought your ticket from a travel agent or a website like Expedia, please contact the agent or travel site directly.
We do not refund nonrefundable American Airlines tickets except when the ticket is cancelled within 24 hours of purchase, when we make a schedule change that results in a change of more than 4 hours*, upon the death of a passenger or passenger's traveling companion or because of military orders. Supporting documentation is required.
You may be entitled to a refund of some taxes included in the price of your ticket:
*Tickets bought on or after April 8, 2020.
Depending on fare rules, you can apply the unused value of your American Airlines ticket toward a future trip as long as:
If the product or service you paid for was provided on an alternate flight, no refund will be provided.
However, these products and services are eligible for a refund if you’re unable to use them:
You can request a receipt for most tickets booked in the past 9 months. Simply enter the 13-digit ticket number and the passenger last name.
It may take up to 72 hours or more for your transaction to appear. Be sure to verify the requested information including your date of purchase, last four digits of the credit card, and last name.